PTI Staff

Michel Goulet - instructor portraitJesse Williams

Technical Institute Manager

Jesse brings over twenty-five years of experience in sport, instruction, and professional verticality to the Petzl Technical Institute. Prior to joining Petzl, Jesse spent two decades working as a professional mountain guide (AMGA / IFMGA), climbing traditional rock and ice routes in the Northeastern US, and leading alpine climbing and ski expeditions across North America. Along the way he also managed his own private guiding service, worked at height in residential construction, and developed collegiate level outdoor education programs. As Manager of the Training Institute, Jesse develops and delivers the Institute’s programming and manages the training facility.

Jeremiah Wangsgard - instructor portraitJeremiah Wangsgard

Technical Information Manager

Jeremiah Wangsgard has over 20 years of experience in rock climbing, ice climbing, mountaineering and canyoneering, and over a decade worth of experience in training recreational, rescue and work-at-height technical rope skills. He is responsible for validating all technical content for communications, training material, product information/instructions disseminated by Petzl America and responds to technical inquiries that cannot be answered by CSS or ASS departments. As the Technical Information Manager, Jeremiah represents Petzl in standards committees and industry trade organizations (e.g. SPRAT, ANSI, NFPA) and manages prototype testing for North America and assists in product certification to North American standards.

Peter Taylor

Logistics Coordinator

Peter’s focus has never wondered too far from Utah’s many outdoor offerings. An avid skier, boater and nature enthusiast, he’s been with the Petzl Technical Institute since 2014. His role is varied and includes facility maintenance, event coordination and PPE inspection and oversight. Pete is also a CWI certified climbing wall instructor.

Technical Sales

Michel Goulet - instructor portraitMichel Goulet

Petzl Professional Division Manager

Michel has been fascinated with working and playing in vertical environments for over 37 years. Since 2003, he has been the Professional Division Manager at Petzl America, a world-leading designer and manufacturer of work-at-height and rescue equipment. Michel started rock climbing in Eastern Canada in 1976 and taught the sport for several years before moving over to the professional side to provide training to tower workers, rope-access technician, tactical officers and rescuers. Michel was one of the first six original SPRAT Evaluators who help develop certification standards and safe work practices for the North American rope-access community.


Steve Crandall - instructor portraitSteve Crandall

Firefighter, SWAT officer, and lead trainer

Steve Crandall has been involved in the rescue world for more than two decades. Starting as a member of a wilderness-based search and rescue team in the 1980s, he responded to numerous call-outs and attended many trainings in rope rescue, swift water rescue, dive rescue, backcountry search procedures, helicopter operations, etc. Steve currently serves as a Captain on the SLCFD Heavy Rescue Team. During his fire service career, he has served as a firefighter, paramedic, tactical/SWAT medic, and recruit school trainer/instructor. He is a rescue specialist, heavy rigger, rescue squad officer and FEMA-certified safety officer with the Utah Task Force One FEMA/Urban Search and Rescue team and serves on the Rescue Working Group Advisory Committee.

Bill Duffy - instructor portraitBill Duffy

FDNY firefighter and lead trainer 

Bill Duffy is an active 24-year veteran FDNY firefighter serving in one of New York City’s busiest boroughs. A member of the original personal safety system committee, Bill currently serves as FDNY’s lead trainer for firefighter personal safety systems. Bill specializes in firefighter survival/escape, helping to design and evolve instructor and firefighter rope-based training and safety for the 10,000 firefighter force. When not working at-height, Bill can be found on his mountain bike or on the sidelines of one of his son’s soccer matches.